Privacy policy

Privacy Policy

This Privacy Policy describes how Wabi Goods (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from wabigoods.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device. As you browse the Site, we may also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.

We refer to this automatically collected information as “Device Information.”

We collect Device Information using technologies such as:

• Cookies: Data files placed on your device or computer that may include an anonymous unique identifier. Cookies help us operate and improve the Site and understand how visitors use it.

• Log files: Files that record activity occurring on the Site and may include your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.

• Web beacons, tags, and pixels: Electronic technologies used to collect information about how you browse and interact with the Site and our marketing communications.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

We refer to this information as “Order Information.”

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to fulfill orders placed through the Site, including processing payments, arranging shipping, providing invoices and order confirmations, and communicating with you about your order.

We may also use Order Information to:

• Communicate with you;

• Screen orders for potential risk or fraud;

• Respond to customer service requests;

• Provide information about our products and services when consistent with your preferences; and

• Send marketing communications when you have chosen to receive them.

We use Device Information to help us detect and prevent potential risk and fraud and to improve and optimize our Site. This may include analyzing how customers browse and interact with the Site and measuring the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information

We may share your Personal Information with third-party service providers that help us operate our business and provide our products and services.

For example, we use Shopify to power our online store. Shopify may collect and process personal information in connection with providing its services. You can learn more about Shopify's privacy practices through its privacy policy.

We also use Google Analytics to help us understand how visitors use and interact with our Site and to analyze the effectiveness of our marketing efforts.

We may also use advertising and marketing services, including Meta (Facebook) and other third-party platforms, which may use information collected through cookies, pixels, and similar technologies to help us measure advertising performance and provide relevant advertising.

We may also share Personal Information when necessary to:

• Comply with applicable laws and regulations;

• Respond to a subpoena, search warrant, court order, or other lawful request for information;

• Protect our rights, property, or safety; or

• Protect the rights, property, or safety of our customers or others.

Behavioral Advertising

We may use information collected through the Site, including information collected through cookies, pixels, and similar technologies, to help us provide relevant advertising and marketing communications.

Third-party advertising platforms, including Meta and Google, may use information about your activity on our Site to help us measure advertising effectiveness and show you advertisements that may be relevant to you.

You can manage certain advertising preferences through the following platforms:

• Meta: You can manage your advertising preferences through your Facebook or Meta account settings.

• Google: You can manage your advertising personalization settings through your Google account.

You may also be able to opt out of certain interest-based advertising through the Digital Advertising Alliance.

Please note that opting out of personalized advertising does not necessarily mean that you will stop seeing advertisements from Wabi Goods. It may mean that the advertisements you see are less relevant to your interests.

Do Not Track

Please note that we do not currently alter our Site's data collection and use practices in response to a “Do Not Track” signal from your browser.

Your Rights

Depending on where you live, you may have certain rights regarding your Personal Information, including the right to request access to, correction of, or deletion of your Personal Information.

If you would like to exercise any applicable privacy rights or have questions about how we handle your Personal Information, please contact us using the contact information below.

If you are located in the European Economic Area or United Kingdom, you may have additional rights under applicable data protection laws. These may include rights to access, correct, update, or request deletion of your Personal Information.

If you are located in Europe, please note that your Personal Information may be transferred to and processed in countries outside of Europe, including the United States and Canada, where some of our service providers operate.

Data Retention

When you place an order through the Site, we retain your Order Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining records for business, accounting, legal, and regulatory purposes.

You may contact us to request deletion of your Personal Information where applicable under law. Certain information may need to be retained when required by law or for legitimate business purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements, or other operational, legal, or regulatory reasons.

Any changes will be posted on this page with an updated effective date, where applicable.

Contact Us

If you have questions about our privacy practices, would like to exercise an applicable privacy right, or would like to make a complaint, please contact us by email at: info@wabigoods.com